Privacy Policy

Information We Collect

We may collect information you choose to provide, including your name, email address, phone number, and the content of your message. We may also collect basic technical and usage information, such as your browser type, device type, approximate location, pages visited, and interactions with this website.

How We Use Information

We may use information collected through this website to:

• Respond to questions, requests, and service inquiries.
• Communicate with you about work you ask us to discuss or perform.
• Operate, maintain, secure, and improve this website.
• Understand website traffic and how visitors use the site.
• Comply with legal obligations and protect our rights.

Contact Form and Email Use

When you submit the contact form or email us, we use the information you provide to review and respond to your inquiry and to communicate with you about related services. Please do not send sensitive personal, financial, health, or account information through the contact form or ordinary email.

Cookies and Analytics

This website may use cookies and similar technologies that help the site function, measure traffic, and understand visitor activity. You can control or delete cookies through your browser settings, although disabling some technologies may affect how the website works.

Analytics and Session Replay

We use Google Analytics 4 (GA4) to understand how visitors use this website and to improve its content, performance, and usability. GA4 may collect information such as the pages you visit, the time spent on those pages, general device and browser information, approximate location derived from your IP address, and interactions with site features. Google may use cookies and similar technologies to provide these analytics services.

We also use Microsoft Clarity to understand how visitors interact with this website through behavioral metrics, heatmaps, and session replay. Clarity may capture interactions such as clicks, scrolling, navigation, and page activity, along with device and browser information. We use this information to identify usability problems, improve site performance, and understand which content is useful to visitors.

Website usage data may be collected through first-party and third-party cookies and similar technologies. We do not use GA4 or Clarity to intentionally collect sensitive information submitted through forms. Fields that may contain contact, payment, account, health, or other sensitive information should be masked or excluded from analytics and session replay.

For more information about how Google processes information from sites that use its services, visit How Google uses information from sites or apps that use our services. For more information about how Microsoft collects and uses data, visit the Microsoft Privacy Statement.

You can limit cookies through your browser settings. You may also use the Google Analytics Opt-out Browser Add-on to limit Google Analytics in supported browsers.

Service Providers and Sharing

We may share information with service providers that help us operate this website, deliver email, protect forms from spam and abuse, provide analytics, or support our business. These providers may process information only as needed to perform their services. We may also disclose information when required by law, to protect our rights or safety, or in connection with a business transfer. We do not sell personal information.

Third-Party Links

This website may link to websites or services operated by others. Their privacy practices are governed by their own policies, and FTP Mechanical is not responsible for their content or practices.

Security and Retention

We use reasonable administrative and technical measures intended to protect information in our care. No internet transmission or storage system is completely secure. We retain information only as long as reasonably necessary for the purposes described in this policy, to meet legal obligations, and to resolve disputes.

Policy Changes

We may update this Privacy Policy from time to time. The current version will be posted on this page. Your continued use of the website after an update means that you acknowledge the revised policy.

Contact

If you have questions about this Privacy Policy or our privacy practices, contact FTP Mechanical at cameron@ftpmechanical.com.